Shipping Policy
Shipping Policy
Fast, reliable delivery. Made just for you.
Processing Time
Orders are made-to-order and processed in 2–5 business days before shipping.
Shipping Time (USA)
Delivery takes 3–7 business days after your order has been processed.
Total Delivery Time
Estimated total delivery is 5–12 business days from the date of purchase.
International Shipping
Delivery may take 7–20 business days. Customs fees may apply depending on your country.
All products are made-to-order. Processing time is required before your order is shipped. Thank you for your patience.
📦 Order Processing
Auralionics is a Print-on-Demand brand. Every item is custom-made specifically for you through our fulfillment partner, Printify. Once your order is placed, it enters production immediately. Processing typically takes 2–5 business days before it is handed off to the carrier. Orders placed on weekends or holidays begin processing the next business day.
💰 Shipping Rates
Shipping rates are calculated at checkout based on your location and order size. We strive to offer competitive rates and may offer free shipping promotions from time to time. Any applicable shipping costs will be clearly displayed before you complete your purchase.
📍 Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package in real time through the carrier's website. Please allow up to 24–48 hours for tracking information to update after you receive the email.
📬 Incorrect Address
Customers are responsible for providing an accurate and complete shipping address at checkout. Auralionics is not liable for orders shipped to an incorrect address provided by the customer. If you notice an error in your address, please contact us at support@auralionics.com immediately — we can only make changes before the order enters production.
🕒 Delays & Lost Packages
While we work hard to meet all estimated delivery windows, delays can occasionally occur due to carrier issues, weather, or high-demand periods. If your package appears lost or has not arrived within the estimated timeframe, please reach out to our support team. We will investigate and work to resolve the issue as quickly as possible.
When will my order ship?
Your order will ship after the production/processing period of 2–5 business days. You'll receive a shipping confirmation email with tracking details once it's on its way.
How can I track my order?
After your order ships, we'll send you a tracking number via email. Use it on the carrier's website to follow your package in real time.
What if my order is delayed?
Delays can happen due to carrier issues or high-demand periods. If your order is significantly delayed, contact us at support@auralionics.com and we'll look into it right away.
Do you offer international shipping?
Yes, we ship internationally. Delivery times for international orders are 7–20 business days. Please note that customs duties or import taxes may apply and are the responsibility of the customer.
Need Help?
Have a question about your shipment or delivery? We're here for you.
We typically respond within 24–48 hours.
Contact UsLast updated: April 2026 | Auralionics | www.auralionics.com